Delete Account in IPTV Deck
Last updated: July 5, 2026
How to Delete Your Account
If you want to delete your account in IPTV Deck app (developer: Zbigniew Szepczyński Software), you have two options:
Option 1: Directly in the app (instant)
The fastest way — delete your account yourself in seconds:
- Open the app and go to Settings → Account
- Select Delete account
- Confirm the action
Your cloud data (Firestore) and your authentication record are removed immediately.
Option 2: Request via Email
If you cannot sign in to the app, send an email to mistyksu@gmail.com with the following information:
- Subject: "Account Deletion Request – IPTV Deck"
- Email address associated with your account
- Confirmation that you understand the consequences of account deletion
We will respond within 48 hours and process your request within 7 business days.
Data That Will Be Deleted
Upon account deletion, we will permanently delete the following data:
- Profile data – name, email address, user ID (Firebase)
- Playlist metadata – including server addresses and Xtream credentials saved in the cloud
- Favorites and watch history – saved channels, custom groups, history
- App preferences – channel/category visibility settings and other synced preferences
- Subscription data – subscription status and entitlements (data in RevenueCat)
Note: Your full channel catalog is stored locally on your device only and never uploaded to the cloud – it is removed when you uninstall the app.
Data That May Be Retained
Some data may be stored for a certain period or remain in third-party systems:
- Error reports (Sentry) – anonymous diagnostic data may be retained for up to 90 days for app stability analysis
- Payment data – Google Play / Apple may retain transaction history according to their own policies
Processing Time
- Deletion in the app: instant
- Deletion via email: up to 7 business days
- Propagation to external systems: up to 30 days
Consequences of Account Deletion
- You will lose access to any purchased subscriptions
- Your cloud playlists, favorites, and history will be permanently deleted
- Sync across devices will stop working
- You will not be able to recover your account or associated data
- To use sync again, you will need to create a new account
Contact
Have questions about account deletion or data processing?
Email: mistyksu@gmail.com
Developer: Zbigniew Szepczyński Software